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FAQ Child Care

What can On-Call Concierge provide?
On-Call Concierge provides an affordable and effective solution to securing reliable and affordable child care. We provide comprehensive options including full-time, part-time, occasional, date night, and over-night.  See Child Care.
What does your screening process entail?
We follow a rigorous screening process including a criminal background check, as well as a candidate’s driving record. Candidates are interviewed twice, and current references are also thoroughly checked. Additionally, the company hires candidates with a genuine interest in children and who can make a long term commitment to a family.
Do you charge a placement fee?
We do not charge a fee to introduce you to candidates.
What ages of children do you provide child care to?
We work with all ages from newborn to teenage.
What forms of payment do you provide?
We accept most forms of payment including Visa, MasterCard, Discover Card, American Express, cashiers check, and wire payments.
What are your office hours?
We are in the office Monday through Friday from 8:30 am -7:30pm. We have limited hours on both Saturdays and Sundays.
What areas do you handle?
We have child care workers in all of New Jersey, New York City, and Pennsylvania.
What is your Privacy Policy?
All personal and credit card information collected will remain strictly confidential. We never sell or share any information about our clients. We are discreet and confidential about our dealings with our clients.
Do you offer gift certificates?
Yes, gift certificates are available and especially popular for the holidays, birthdays, weddings, and any occasion in which your loved one needs the gift of time.
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